Privacy Policy

Effective Date: March 30, 2025

At Wabash Frisco & Pacific, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you purchase train tickets or engage with our services. By using our services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

When you purchase train tickets or interact with our services, we may collect the following personal information:

Personal Identification Information: This may include your name, email address, phone number, and billing address.
Payment Information: We collect payment details such as credit card numbers, expiration dates, and billing addresses to process your ticket purchases.
Travel Information: We may also collect details about your travel preferences, such as ticket type, route, and travel dates.

2. How We Use Your Information

The information we collect from you is used solely for the purpose of processing your train ticket purchase and providing you with related services, such as sending booking confirmations, customer service inquiries, and operational updates. Specifically, your information may be used for:

Processing and confirming your ticket purchases.
Managing and improving our customer service.
Notifying you of changes to your travel schedule, cancellations, or updates to our services.
Complying with legal requirements.

3. Data Sharing and Disclosure

Wabash Frisco & Pacific respects your privacy and does not sell, rent, or share your personal information with third parties for marketing purposes. We may, however, disclose your personal information in the following circumstances:

Service Providers: We may share your information with trusted third-party service providers who assist us in processing transactions, such as payment processors or email service providers. These providers are required to keep your information confidential and use it solely for the purpose of performing services on our behalf.
Legal Compliance: If required by law, we may disclose your information to comply with legal processes, such as subpoenas, court orders, or requests from law enforcement.

4. Your Rights and Choices

You have the right to:

Access: Request a copy of the personal information we have collected about you.
Correction: Request corrections to any inaccurate or incomplete personal information.
Deletion: Request the deletion of your personal information, subject to applicable laws and regulations.
Opt-out of Communications: You can unsubscribe from promotional emails or opt out of certain communications by following the instructions in our emails.

If you wish to exercise any of these rights or have questions regarding your personal information, please contact us using the details provided below.

5. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience on our website, analyze site usage, and improve our services. These technologies may collect information such as your IP address, browser type, and pages visited. You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

5. Children's Privacy

Wabash Frisco & Pacific does not knowingly collect personal information as described in Section 1 from children under the age of 13. If we learn that we have inadvertently collected information from a child under the age of 13, we will take steps to delete such information as soon as possible.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Wabash Frisco & Pacific Association
Email: admin@wfprr.org
Phone: (636) 587-3538
Address: 155 Grand Avenue, Glencoe, MO 63038

By using our services, you acknowledge and agree to the terms outlined in this Privacy Policy.